Introduction
Welcome to AIMIA LOGISTICS S.L. ("Company", "we", "our", "us")!
These Terms of Service govern your use of our website located at aimiabodyjewelry.com (together or individually "Service") operated by AIMIA LOGISTICS S.L.
Our Privacy Policy also governs your use of our Service. Your agreement with us includes these Terms and our Privacy Policy ("Agreements"). You acknowledge that you have read and understood the Agreements, and agree to be bound by them.
If you do not agree with (or cannot comply with) the Agreements, you may not use the Service — please let us know by emailing info@aimiabodyjewelry.com so we can try to find a solution. These Terms apply to all visitors, users and others who wish to access or use the Service.
Communications
By using our Service, you agree to subscribe to newsletters, marketing or promotional materials and other information we may send. You may opt out at any time via the unsubscribe link or by emailing info@aimiabodyjewelry.com.
Purchases
If you wish to purchase any product made available through the Service, you may be asked to supply certain information relevant to your purchase, including your card details, billing address and shipping information.
You represent and warrant that you have the legal right to use any payment method used, and that the information you supply is true, correct and complete.
We may use third-party services to facilitate payment and complete purchases. We reserve the right to refuse or cancel an order for reasons including availability, pricing errors, order errors, or suspected fraud.
Contests, Sweepstakes and Promotions
Any contests, sweepstakes or other promotions made available through the Service may be governed by rules separate from these Terms. Please review the applicable rules as well as our Privacy Policy — where Promotion rules conflict with these Terms, the Promotion rules apply.
Refunds and Returns
We accept returns within 30 days of the original purchase date. To be eligible, items must be unused, in their original condition and packaging. For hygiene reasons, piercing jewellery that has been worn or removed from its sealed packaging cannot be returned.
To request a return, contact info@aimiabodyjewelry.com with your order number and reason for return — we'll provide instructions on how to send the item back.
Return shipping is the customer's responsibility, except where the item is defective or an error was made on our part. Once received and inspected, we'll notify you of the approval or rejection of your refund; if approved, it's processed to your original payment method within 5–10 business days.
Shipping Policy
Estimated Delivery Times
Orders placed Monday–Thursday before 11:00 (CET) are dispatched the same day — Spain: 1 business day, Europe: 2 business days.
Orders placed Monday–Thursday after 11:00, or Friday–Sunday, are dispatched the next business day — Spain: 2 business days, Europe: 3 business days. All times are estimated in business days, excluding public holidays.
Shipping Costs
Shipping covers handling, packaging and postage. Handling is fixed; transport cost varies by weight. We recommend grouping items into a single order, as separate orders can't be combined.
EU Shipments — Duties and Taxes
All EU shipments include VAT. We ship DDP (Delivered Duty Paid) — all duties and taxes are covered by us, with no additional charges on delivery.
Non-EU Shipments — Duties and Taxes
Orders outside the EU may face import VAT, customs duties and local taxes on arrival. We ship DDU (Delivered Duty Unpaid) and don't collect these fees — they're payable by the recipient to release the package. We recommend checking with your local customs office before ordering.
Content
Content found on or through this Service is the property of AIMIA Body Jewelry or used with permission. You may not distribute, modify, transmit, reuse, download, repost, copy or use this Content, in whole or in part, for commercial purposes or personal gain, without express advance written permission from us.
Prohibited Uses
You may use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:
- In any way that violates any applicable law or regulation.
- To exploit, harm, or attempt to exploit or harm minors in any way.
- To transmit any advertising or promotional material, including "junk mail" or "spam".
- To impersonate the Company, an employee, another user, or any other person or entity.
- In any way that infringes upon the rights of others, or is illegal, threatening, fraudulent or harmful.
- To engage in conduct that restricts or inhibits anyone's use of the Service, or which may harm or offend the Company or its users.
Additionally, you agree not to overburden or damage the Service, use bots or scraping tools without consent, interfere with its proper working, introduce malicious code, attempt unauthorized access, attack it via denial-of-service, or falsify Company ratings.
Analytics
We may use third-party Service Providers to monitor and analyze the use of our Service.
No Use By Minors
The Service is intended only for individuals at least eighteen (18) years old. By using the Service, you warrant that you are at least 18 and have full authority to enter into this agreement. If you are under 18, you are prohibited from accessing or using the Service.
Accounts
When you create an account, you guarantee you are above 18 and that the information you provide is accurate, complete and current. Inaccurate or incomplete information may result in immediate account termination.
You are responsible for maintaining the confidentiality of your account and password, and for all activity under your account. Notify us immediately of any breach of security or unauthorized use.
You may not use a username that infringes on another's name, trademark or rights, or that is offensive, vulgar or obscene. We reserve the right to refuse service, terminate accounts, remove content or cancel orders at our sole discretion.
Intellectual Property
The Service and its original content, features and functionality (excluding user-provided Content) are and will remain the exclusive property of AIMIA LOGISTICS S.L., protected by copyright, trademark and other laws. Our trademarks may not be used without our prior written consent.
Copyright Policy
We respect the intellectual property rights of others. If you believe Content on the Service infringes your copyright, submit a claim via email to info@aimiabodyjewelry.com with the subject "Copyright Infringement", including a detailed description as outlined in the DMCA section below.
You may be held accountable for damages for misrepresentation or bad-faith infringement claims.
DMCA Notice and Procedure for Copyright Infringement Claims
You may submit a notification under the DMCA by providing our Copyright Agent, in writing, with:
- An electronic or physical signature of the person authorized to act on behalf of the copyright owner.
- A description of the copyrighted work claimed to be infringed, including its URL or a copy.
- Identification of the URL or location on the Service of the allegedly infringing material.
- Your address, phone number and email address.
- A statement of good-faith belief that the disputed use is unauthorized.
- A statement, under penalty of perjury, that the information is accurate and that you are or represent the copyright owner.
Contact our Copyright Agent via email at info@aimiabodyjewelry.com.
Error Reporting and Feedback
You may provide us with feedback concerning errors, suggestions, ideas or complaints related to our Service. You agree that you won't assert intellectual property rights over this Feedback, that it doesn't contain confidential third-party information, and that the Company may use it without any obligation of confidentiality — including an exclusive, transferable, irrevocable, free-of-charge, sub-licensable and perpetual right to use it, where transfer of ownership isn't possible by law.
Links To Other Web Sites
Our Service may contain links to third-party sites not owned or controlled by AIMIA LOGISTICS S.L. We assume no responsibility for their content, privacy policies or practices, and are not liable for any damage caused by or in connection with reliance on such third-party sites. We strongly advise reviewing their terms and privacy policies.